AUTHENTICATED, SOURCED, YOURS

The Boutique

Hermès, Chanel, Dior and Goyard, every piece verified by our atelier before it reaches you.

HANDBAG AND SHOE RESTORATION

The Spa

Hermès, Chanel and exotic skins restored by specialists. Collected from your door, returned like new.

01

Authenticated in house

Every piece verified by our atelier before it is listed.

02

Restored by hand

Colour, hardware and structure, with progress photos at every stage.

03

Delivered in person

Collected and returned by our own team, anywhere in Dubai.

04

By appointment

Sobha Ivory 1, Office 902, Business Bay, Dubai.

The Luxury Spa

Colour restoration, hardware polishing, stitching and structural repair, done by hand in our Business Bay atelier. Every piece is collected from your door, photographed at each stage and returned looking the way it did the day you bought it. Drag the slider to see the work.

Before
After
The Luxury Spa

How it works

From your first photo to the piece back in your hands. Every stage is tracked and photographed.

01

Send a photo

Message us on WhatsApp with a few photos of the piece and what concerns you.

02

Receive your quote

A clear price and timeline from our specialists, before any work begins.

03

We collect

Our driver picks up from your door, and the piece is restored by hand in our atelier.

04

Returned restored

Progress photos along the way, then delivered back to you, ready to wear.

Trusted by Clients and Businesses

Collectors, boutiques and estates trust us with pieces from the houses they love. Brands we restore on a daily basis:

Hermès Chanel Loro Piana Dior Alaïa Louis Vuitton Goyard Bottega Veneta Celine Saint Laurent Fendi Prada
Three tiers

Choose how much care you need

Monthly or annual. Annual saves one month's fee. Pause at any time.

For your shoes

Care

279AED
per month
or 3,069 AED a year
  • Shoe cleans2 per month
  • Spa discount10%
  • Turnaround3 to 5 days
  • Delivery in DubaiFree over 400 AED
  • Birthday bonus cleanIncluded
Join Care
Shoes and bags

Signature

599AED
per month
or 6,589 AED a year
  • Shoe cleans2 per month
  • Bag cleans1 per month
  • Spa discount15%
  • Turnaround2 to 3 days
  • Collection and deliveryFree in Dubai
  • Birthday bonus cleanIncluded
Join Signature
The full wardrobe

Maison

1,149AED
per month
or 12,639 AED a year
  • Shoe cleans3 per month
  • Bag cleans2 per month
  • Spa discount20%
  • Turnaround1 to 2 days
  • Collection and deliveryFree in Dubai
  • Account managerDedicated
  • Wardrobe consultationAnnual
  • Resale condition reportComplimentary
Join Maison

Prices in AED. Member cleans are exterior basic cleans. Unused cleans roll over for one month.

The Boutique

Hermès, Chanel, Dior, Goyard and Loro Piana, including rare exotics in crocodile, lizard and ostrich. Every piece is sourced through private relationships rather than open markets, then examined by our atelier before it is ever listed.


See something you love? Enquire on WhatsApp, or make an offer.

Explore the Boutique

The Luxury Spa

Colour restoration by spot, panel or full piece. Corners and edges rebuilt, hardware polished, interiors deep cleaned, stitching and linings repaired. Fine leather shoes and luxury sneakers get new soles, colour touch-ups and a full exterior clean.


Send us a photo on WhatsApp for a quote. Restore first, replace never.


Explore the Spa

Private Consultations

Some pieces deserve a conversation before anything else. A rare bag, a colour change, a piece that has already been repaired, or a question of authenticity before you buy or sell.

We meet privately at our atelier in Business Bay, or speak by phone if you are abroad. You leave with a clear view of the piece: its condition, what restoration is possible, what it is worth, and the best way to protect it.

Quiet, discreet and without obligation. Book a time that suits you on WhatsApp.

Book a Consultation
Questions

Frequently asked

How do I get a quote for restoration?

Send a few photos of the piece on WhatsApp, with a note on what concerns you. Our specialists reply with a clear price and timeline before any work begins.

How long does a restoration take?

It depends on the piece and the work involved, and we confirm the timeline with your quote. Members receive priority turnaround, from 5 to 7 days on Care down to 1 to 2 days on Maison.

Do you collect and deliver?

Yes. Our driver collects from your door in Dubai and returns the piece once it is finished. Collection and delivery are free for Signature and Maison members.

Can you restore exotic skins?

Exotic skins are our speciality, including Himalaya, crocodile, lizard and ostrich. Rare, previously repaired or colour-change pieces begin with a private consultation.

Is every piece in the Boutique authentic?

Yes. Every piece is sourced through trusted relationships rather than open markets, and authenticated by our atelier before it is listed.

Do you ship outside the UAE?

Yes. We ship with DHL, fully insured and tracked, with a signature required on high-value orders.

Can I sell or consign a piece with you?

Yes. Choose consignment, where you approve the asking price and we agree a minimum payout up front, or a direct sale with a fixed offer paid the same day you accept.

Can you find a specific bag for me?

Yes. Tell us the bag, colour and hardware you want, and we search through our suppliers in Dubai, Hong Kong, Paris and London. Terms are signed before we proceed.

Can I pause my membership?

Yes, at any time. Unused cleans roll over for one month.

Do I need an appointment to visit?

Yes. Our atelier at Sobha Ivory 1, Business Bay, is open by appointment only. Book a time on WhatsApp.

Something else? Ask us on WhatsApp

Sell With Us · Sourcing

Sell, consign or source

Whether a piece is leaving your collection or joining it, we handle it with the same discretion. Condition matters more than age.

01

Consign

You approve the asking price and we agree a minimum payout up front. Your piece is shown in our atelier and across our channels, and you are paid when it sells.

Typically weeks to months

Consign a piece
02

Sell

Prefer certainty? We make a fixed offer on your piece. Accept it, and you are paid the same day.

Paid on acceptance

Request an offer
03

Source

The bag, colourway or hardware you cannot find, as well as watches, jewellery and gifts, through our suppliers in Dubai, Hong Kong, Paris and London.

Terms agreed before we begin

Source a piece

Hermès · Chanel · Rolex · Richard Mille · Cartier · Van Cleef & Arpels · Patek Philippe · Audemars Piguet · Dior · Goyard · Bvlgari

Sell With Us  ·  Sourcing

From the Atelier

Follow @therefinedluxury for the latest restorations and arrivals.

Visit us by Appointment

Sobha Ivory 1, Office 902, Business Bay.