The Royale · Private Guardianship Programme
For the pieces you have no intention of parting with.
A subscription is for a wardrobe. Royale is for a single piece - named, watched, and answered for.
Three commitments that make Royale unlike a service plan.
Guardianship, not transactions
Membership is a subscription for your wardrobe. Royale is a covenant for a single piece. Once enrolled, an item leaves the queue — it is watched, scheduled, and answered for by name.
Unlimited care, one fee
No per-visit charges. No approval loops for standard work. Bring the piece in as often as it needs — routine or rescue — and the full workshop is at its disposal.
A permanent record
Every intake, service, and restoration is photographed, dated, and signed. The file follows the piece for its lifetime — useful at insurance, estate, or resale.
One fee. Everything the workshop can do.
A single annual fee covers unlimited work in our own workshop across three domains — everyday care, restoration, and record-keeping.
Everyday care
- Unlimited exterior and interior cleans
- Hardware polish, tightening, and minor replacement
- Odour treatment and lining refresh
- Priority collection and return within Dubai
Restoration
- Stitching, edge, and structural repair
- Corner rebuild and lining replacement (bags)
- Sole, heel, and welt replacement (shoes)
- Colour restoration — spot, panel, or full
- Zipper, clasp, and hardware sourcing
Record & renewal
- Signed baseline condition report at intake
- Photographic file kept against the piece
- Complimentary annual deep service and re-assessment
- Transferable digital care history at resale
The kind of pieces Royale was built for.
Not every piece needs guardianship. Royale exists for the ones you reach for again in ten years — objects with meaning, market, or memory.
Handbags
Archival Hermès, Chanel, Dior, and Bottega pieces. Structured leathers, exotics, and vintage canvases that reward consistent maintenance.
Shoes
Bespoke and ready-to-wear from Berluti, Corthay, Lobb, Manolo, and Saint Laurent. Pieces where sole, welt, and colour work must be invisible.
Ready-to-Wear
Tailoring, suede outerwear, and knit pieces of consequence. Anything you'd repair rather than replace.
Heirlooms
Inherited and gifted pieces where provenance and documented condition matter as much as the care itself.
From 4000 AED per year, per piece.
A single annual fee set at intake, based on the piece's type, materials, and current condition. No per-visit invoices, no approval friction on standard work.
Two programmes, designed to sit together.
| Membership | Royale | |
|---|---|---|
| Scope | Your whole wardrobe | One nominated piece |
| Cleans | Monthly allowance | Unlimited |
| Restoration | Member rates | Included |
| Collection | On request | Priority, scheduled |
| Record | Order history | Signed lifetime file |
| Billing | Monthly / annual | Annual, per item |
Four steps. One relationship.
Application
Share the pieces you'd like enrolled — typically over a short call. We confirm which qualify and agree the intake window.
Intake & Baseline
Each piece is inspected, photographed, and documented in the workshop. You receive a signed condition report kept permanently on file.
Active Guardianship
Routine cleans on your schedule. Restoration briefed and completed as needed. Everything scheduled, collected, and returned — quietly.
Annual Review
One complimentary deep service per year, plus a written re-assessment of every enrolled piece and its file.
FAQs
Can I cancel my membership at any time?
Yes. Cancel anytime through the portal - this stops future renewals, and your membership stays active with full benefits until the end of the period you've already paid for.
Will I get a refund if I cancel?
No. Membership fees are charged in advance and earned over the billing period, so we don't refund the current or any partial period, or unused clean credits. Cancelling an annual membership stops the next renewal but doesn't refund the remaining months.
What happens to unused cleans if I cancel?
Clean credits have no cash value and are non-refundable. Any unused credits are forfeited at the end of your paid period.
Can I pause instead of cancelling?
Yes - you can pause your membership for up to 30 days per year if you're travelling or not using it for a stretch, rather than cancelling outright.
Can I switch tiers later?
Yes, tiers can be changed anytime through the portal. If you're mid-billing-cycle, contact info@therefinedluxury.com and we'll confirm exactly how the change applies to your current period.
What happens if a payment fails?
We may suspend your membership until payment is resolved. Suspended memberships don't accrue new clean credits during that suspension.
The File Starts the Day You Decide.
Every piece we enroll begins with a single conversation. Whichever route you'd prefer, we're glad to start there.