Sourcing
Want something specific?
The bag, the colourway, the hardware. The watch that never reached the boutique. Tell us what you’re looking for and we’ll find it.
Tell us what you're looking for
Three kinds of request we hear most. Yours doesn't have to fit one.
"I know exactly what I want."
Model, size, colour, hardware, year if it matters. We take the brief, confirm what's realistic and go looking. You hear from us when we have something worth your time.
A Kelly 25 Retourne in Gold Togo with gold hardware. A Chanel 22 in black calfskin. A Rolex Daytona in steel.
Send the Brief"I know the feeling, not the piece."
An occasion, a budget, a colour you keep coming back to. We put together a short edit of pieces that fit, with honest notes on condition and value, and you choose.
Something structured in a neutral for everyday. A first exotic. A watch for a fortieth.
Ask for an Edit"It's a gift, and it has to be right."
Tell us who it's for and when you need it. We source, authenticate and present the piece, with the box and papers where they exist, delivered insured to you or straight to them.
A Cartier Love bracelet. A Goyard tote in a colour she's mentioned twice. A Birkin for an anniversary.
Plan a GiftHow it works
From one message to the piece in your hands. You approve every step before money moves.
Send the brief
Model, colour, hardware, budget and timing, in a WhatsApp message. A photo helps if you have one.
We confirm and quote
What's realistic, the likely price and the timeline. Terms are signed before the search begins.
We search and authenticate
Through our suppliers in Dubai, Hong Kong, Paris and London. Every piece is checked by our atelier before you see it.
You approve, we deliver
Photos first, then your approval, then insured delivery to your door or collection at the atelier.
Clear terms, before we begin
Sourcing moves real money through real relationships, so we set the terms out plainly and sign them before we go looking.
Signed first
Price, timeline and conditions are agreed in writing before the search starts.
Payment
Pieces sourced outside the UAE are paid in full before purchase. Pieces within the UAE are paid on approval.
Authenticated
Every piece is examined by our atelier before it is offered to you. Nothing is bought unseen.
Delivered insured
DHL, tracked and insured, signature on delivery. Or collect in person at the atelier.
Prices quoted in AED. Timelines depend on the piece: some take days, rare pieces can take months. We tell you which before you commit.
Before you ask
How long does sourcing take?
It depends on the piece. Common models in standard colours can take a few days. Rare colourways, exotics and boutique-only watches can take weeks or months. We give you a realistic estimate with the quote and keep you updated as the search goes on.
Do I pay before you find the piece?
For pieces sourced outside the UAE, yes, payment is made in full before we purchase on your behalf. For pieces within the UAE, you pay on approval. Either way, you approve the price and the piece before any money moves.
What if you can't find it?
Then we tell you, and nothing is charged. We would rather say no than source something that isn't right.
Is everything authenticated?
Yes. Every piece passes through our atelier before it is offered to you, whether it comes from a boutique, a collector or a supplier.
Can you source new, boutique-only pieces?
Often, yes. Our suppliers in Dubai, Hong Kong, Paris and London include boutique allocations and collectors who buy new. Availability varies by piece and we will tell you honestly what is realistic.
Can you source watches and jewellery as well as bags?
Yes. Rolex, Patek Philippe, Audemars Piguet, Richard Mille, Cartier, Van Cleef and Arpels and Bvlgari, with papers wherever they exist.
Do you ship outside the UAE?
Yes. Insured and tracked with DHL, signature on delivery, to the GCC, Europe, the USA and Asia.
Can you deliver it as a gift?
Yes. We present the piece with its box and papers where they exist and deliver to you or directly to the recipient, with a note if you like.
Something else? Ask us on WhatsApp
Tell us what you're looking for
One message is enough to start. If it exists, we'll find it. If it doesn't, we'll tell you.
Make a RequestPrefer email? info@therefinedluxury.com