A private dressing room in Dubai with backlit curved shelves of Hermès Kelly and Birkin bags in every colour and stacks of orange Hermès boxes tied with brown ribbon
Private Consultations · Dubai

We come to you

A private hour with our specialists at your home, on your wardrobe, your collection and how to keep it. 800 AED per hour, anywhere in Dubai.

The consultation

Your collection, seen properly

Most luxury pieces are never looked at by a specialist until something goes wrong. A private consultation changes that. We spend an hour with you and your wardrobe, assess each handbag, pair of shoes and accessory, and tell you honestly what needs care now and what can wait.

You also learn how to store, stuff, cover and rotate your pieces so that Dubai's heat and humidity never get the better of them, and how to protect their value if you ever decide to sell.

The Refined Luxury is a Dubai atelier for luxury handbag and shoe restoration, authentication, sourcing and resale. The same specialists who restore exotic skins in our Business Bay workshop carry out every consultation.

Where
At your home, anywhere in Dubai
Duration
One hour, longer for large collections
Fee
800 AED per hour
Covers
Handbags, shoes, accessories, exotic skins
Includes
Condition assessment, care plan, storage advice
Booking
WhatsApp +971 54 582 6181

What we cover

01

Your wardrobe

Handbags, shoes and accessories reviewed piece by piece, with an honest view of condition and value.

02

Care plan

Which pieces need cleaning or restoration now, which can wait, and what each would involve.

03

Storage

How to store, stuff, cover and rotate your pieces so Dubai heat and humidity never get the better of them.

04

Your collection

What to keep, what to let go, what to source next, and how to protect value at resale.

Booking to visit

How it works

Four steps from your first message to a clear plan for every piece you own.

  1. 01

    Book

    Message us on WhatsApp with a time that suits you and a few words about your collection.

  2. 02

    We visit

    A specialist comes to your home anywhere in Dubai, with gloves, light and a trained eye.

  3. 03

    The hour

    We go through your pieces together and talk through care, storage and what comes next.

  4. 04

    Your notes

    A written summary follows, with any Spa quotes you asked for, no obligation.

The fee

800AED

per hour, at your home

One hour with a specialist, anywhere in Dubai. Most collections are covered in a single visit. Larger wardrobes may need two hours, which we'll say before we arrive.

Book a Consultation

Complimentary for Maison members as part of the annual wardrobe consultation.

A collector's exotic Hermès bags laid out for review in Dubai: Himalaya crocodile Birkin 25, bordeaux alligator Kelly 25, grey crocodile Kelly 28 and black lizard Kelly Pochette with orange Hermès boxes
For collectors

Exotics, limited pieces and heirlooms

Crocodile, alligator, ostrich and lizard behave differently from calfskin, and Dubai's climate is hard on all of them. We assess each piece, flag what is at risk and set out how to protect its value, whether you plan to keep it or sell it one day.

  • Condition and authenticity review of every exotic piece
  • Gloss, scale and hardware checks on crocodile and alligator
  • Storage plan for humidity, light and handling
  • Resale guidance and condition reports on request
Exotic skin restoration
Everyday Hermès wardrobe in Dubai: gold Togo Birkin 30 and Epsom Kelly bags stuffed with tissue, Oran sandals below, and a gloved hand covering a Kelly with its dust bag
For everyday wardrobes

The pieces you reach for most

The bags and shoes you wear every week take the most wear. We show you what to clean, what to rest and how to rotate, so your favourites last for years rather than seasons.

  • Honest condition check on bags, shoes and small leather goods
  • What to clean now, what to restore later, with Spa prices
  • Stuffing, dust bags, shoe trees and rotation explained
  • Quick fixes you can do at home, and what never to try
Keep care regular with Membership
Questions

Private consultations, answered

How much does a private consultation cost?

800 AED per hour, at your home anywhere in Dubai. Most collections are covered in one hour. If your wardrobe needs two, we tell you before the visit.

How long does a consultation take?

One hour as standard. Larger collections may need two hours, agreed in advance.

Where do you come to?

Anywhere in Dubai. For other emirates, ask us on WhatsApp and we will quote the travel.

Do I need to prepare anything?

Nothing. Have your pieces accessible and we take it from there.

What do you look at during the visit?

Handbags, shoes, small leather goods and accessories. We check condition, hardware, stitching, colour and structure, then advise on cleaning, restoration, storage and handling.

Is cleaning or restoration included in the fee?

No. The fee covers the consultation. We quote any Spa cleaning or restoration you want separately, with no obligation.

Can you authenticate my pieces during the consultation?

Yes. Tell us in advance which pieces you would like examined so we bring what we need.

Is the consultation included in membership?

Maison members receive one wardrobe consultation a year as part of their membership. Care and Signature members pay the standard fee.

How do I book?

Message us on WhatsApp at +971 54 582 6181 with a time that suits you. We confirm the slot and the specialist who will visit.

A house built on care

One hour that changes how you keep everything

Tell us a time that suits you and a little about your collection. We'll confirm your specialist and come to you.

Book a Consultation

The Refined Luxury Trading LLC · Sobha Ivory 1, Office 902, Business Bay, Dubai
+971 54 582 6181 · info@therefinedluxury.com