Kelly Bag Cleaning & Restoration in Dubai
Sellier or retourné, the Kelly wears differently to any other bag in the collection. A single handle, a folding sangle, and a construction that shows every corner it has ever been set down on. Cleaned and restored in-house.
Request an AssessmentSellier and Retourné Wear Differently
A sellier Kelly is stitched on the outside, giving it rigid edges and sharp corners that take the impact every time the bag is set down. Wear appears at the piping and corners long before the leather panels show anything. A retourné Kelly is stitched inside and sits softer, so its problem is the opposite: slumping, creasing across the front flap, and handle strain concentrated on a single point rather than shared across two.
The sangles that fold over the front and the turn-lock beneath them are the highest-contact area on the bag, and the shoulder strap hardware wears faster than anything else on it. We assess construction first, then treat accordingly. Not affiliated with or endorsed by Hermès.
What We Treat
While You're Here
The Royale
For the piece you have no intention of parting with. Unlimited workshop care, one annual fee, by application.
Membership
Monthly cleans across your whole wardrobe, not just one piece. Three tiers, from 279 AED/month.
Authentication
Buying or selling a Kelly? In-house and certified authentication, recognised across the GCC.
Book a Kelly Assessment
Send us a few photos on WhatsApp and we'll give you an honest read on what it needs before anything is booked in.
Enquire on WhatsAppHow It Works
Enquire & Get Quote
Send your item's details via WhatsApp. We assess it and confirm a transparent quote before booking anything.
We Collect
Once confirmed, we arrange a driver to collect your piece directly — no need to leave home.
Work Begins
Your item is restored by hand. We send progress photos along the way, so you always know where things stand.
Delivered to You
Finished and quality-checked, your piece is packaged with care and delivered straight back to your door — ready to carry again.
Every stage — from intake to final delivery — is tracked in your client portal, with before-and-after photos and real-time updates.
Two Programmes, Designed to Sit Together
Membership covers your wardrobe. Royale answers for the one piece you'd never replace.
Membership
Considered pricing for the pieces you wear in rotation. Change tiers whenever you'd like — we take it as a compliment.
- Monthly clean allowance, by tier
- Restoration at member rates
- Collection on request
- Billed monthly or annually — your choice
Three tiers — Care, Signature, and Maison — each scaled to how often you visit.
Explore MembershipRoyale
For the piece you have no intention of parting with — named, watched, and answered for.
- Unlimited cleans, no cap
- Restoration included
- Priority, scheduled collection
- Billed annually, per enrolled piece
Built for archival handbags, fine leather shoes, and heirlooms — pieces you'd repair rather than replace.
Enrol a PieceFind Us in Business Bay.
Sobha Ivory 1, Office 902, Business Bay, Dubai - by appointment.
FAQs
How long does a typical service take?
Most non-membership services are completed within 7–14 days, depending on the type of work involved. Members receive priority turnaround as part of their tier. Express service is available for an additional fee if you need your piece back sooner.
Is it safe to clean or restore exotic skins like crocodile or ostrich?
Yes. Exotic skins require specialist handling, and our team has restored crocodile, ostrich, and other exotics for years. Each piece is assessed individually before any work begins.
What's the difference between a membership-credit clean and a paid restoration?
A membership-credit clean uses one of your monthly allowances and covers standard exterior care. A paid restoration — colour work, structural repair, or anything beyond a standard clean — is billed separately, at a discounted rate for members.
What happens if my item needs more work than originally quoted?
We'll always contact you before doing any work beyond what was originally quoted, so nothing is added to your invoice without your approval.
Do you offer pickup and delivery?
Yes — door-to-door collection and delivery is complimentary across Dubai on orders over AED 600. For the rest of the UAE, GCC, and worldwide, we arrange courier pickup and delivery on request.